Shop Policies & FAQs

By completing a purchase through our website (http://www.mrandmrsandco.com), you are agreeing to the following shop policies:

Current Production Times:

• 1-3 weeks on handcrafted wood props.
• 1-5 business days on backdrops.
• 1-5 business days on accessory items such as wraps, layers, etc.
• Please allow up to 2 weeks additional during sale events such as Black Friday.

Due to our items being handcrafted in our wood shop, the items in "Wood Props" category are considered made to order. All returns and/or refunds will be issued at our discretion. Items may vary slightly from what is shown in photos.

If an item is lost or damaged while in transit, please contact us right away and we'll be more than willing to help! Any lost or damaged items MUST be reported to us within 2 weeks of received on date.

Cancellations before your order has shipped will be subject to a 15% fee. This is subject to our discretion on made to order items.

We do not reimburse shipping on return items if nothing is wrong with the item(s).

Frequently Asked Questions – FAQ

Backdrops are thoroughly inspected before shipping to ensure no misprint or damage. Our backdrops are printed on quality matte polypropylene paper and lightweight, durable canvas. You can lightly spot treat our canvas material. Backdrops are made to be shot from a distance, not for up-close viewing.

Q: When will my order ship? Will I receive a tracking number?

Most props are made to order with current processing times listed above on this page. Once your order has shipped, you will receive an e-mail with tracking information. If you need your items for a specific date, please make us aware of this prior to purchasing.

Q: What is the difference between your backdrop materials?
Poly Paper is a synthetic material that is thicker/heavier than regular paper. It is matte (glare free!) and will not tear easily. Canvas is a durable yet lightweight material that is the same great quality used in canvas prints. It has a slight texture to it. It is also glare free, will not tear easily and can be spot treated with a damp cloth. 

Q: Are your backdrops waterproof?

Our backdrops are durable, water resistant and easy to clean without having to worry about wiping off the ink. Keep in mind that the longevity of your backdrop will ultimately be up to how well you care for it!

DISCLAIMER: Items in our shop may pose a risk to newborns and children if left unattended. Our items are to be intended to use as a photography prop only. Please handle all babies with extra TLC and never leave them unattended when in/on a prop. Mr. & Mrs. And Co. cannot be held liable for failure to comply with this disclaimer.